Colony Plaza Inc in Waconia, MN Open now

Reviews about Colony Plaza Inc

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  July 19, 2020, by Daniel Overland
  Called to get a quote to tow a vehicle for repairs. Was told $225, maybe $250. So I booked the tow. Tow was complete, was called and told the cost was $350. Then was told that the guy that gave the quote wasn't qualified to give a quote. Wait a minute... then why was he giving a quote?! Yep, I paid it. What choice did I have at that point. So now I need to go speak to the owner. Guessing that based on the attitude of the driver, this won't go well. It's a small town. Need to do business the right way. If an employee gives a quote, it should be honored. It's not my problem that the employee wasn't qualified, it's the owners problem. I'll let you know if she made good on the quote. I'll also let you know if she didn't. Until then, 1 star.